Punctuality 101: Be early. Be on time. But don't be late.

Let's start with a quick rundown of what being on time actually is (and what it isn't)

 

Being on time means that you are exactly where you're supposed to be at exactly when you're supposed to be there.

  • IMPORTANT: This is not the same as being close to where you're supposed to be
    or within a few minutes of when you're supposed to be there.

 

Examples: If your call time is 4:45 PM...

  • ...you are on time if you are at the clock in area, physically clocking in at 4:45 PM.

  • ...you are late if you are walking over to the clock in area at 4:45 PM.

  • ...you are late if you are at the clock-in area, physically clocking in at 4:48 PM.


Being on time for all things, including clocking in, checking in, returning from breaks, etc., is absolutely crucial for maximizing efficiency. Being on time also shows that you value your fellow Monsters and their time.  

You might wonder why. Or you might wonder if even a couple minutes really matter (yes, and those minutes really add up). So let's address those things head on. 

Why being on time "matters."

There is a system and method to the schedules that have been put in place for each Monster. A lot of time and consideration has been taken to carefully and systematically stagger the arrival times of Monsters with the following goals in mind:

  • Minimize congestion, especially in the Check In and Changing Areas

  • Minimize the time that Monsters spend waiting in line, especially for Make-Up application

  • Minimize stress on Talent Management Team and other departments by having a steady stream of Monsters arriving instead of crowds.

  • Provide enough time for Monsters to have a Meal Break and get settled before needing to be in position.

If everyone sticks to their assigned schedules, things run as smoothly and efficiently as possible. If everyone begins to waver on their schedules and arrive late at differing times, the system falls apart. 

Why being "just" a few minutes late really matters. And how those minutes stack up.  

It is essential that you return to your position on time after you complete a break.

Every time you arrive at your position late to break the other Monster(s) in your rotation, you're actually taking Break Minutes away from a Monster in your rotation. 


It's easiest to illustrate this with a two-Monster rotation:
Monster A and Monster B break each other every half hour.

Monster A enjoyed a long, 35-minute Break and is 5 minutes late to break Monster B.

Monster B now only has 25 minutes with which to take a Break.

This means Monster A took away those 5 minutes from Monster B .

Monster A discovers that this is not the best way to make new friends.


But it gets worse. People who are late are generally late, as a habit. So let's see what happens when you accumulate lateness throughout the course of a night:

Monster A has a habit of breaking Monster B five (5) minutes late for every shift.

Monster A Breaks Monster B a total of five (5) times in one night.

This means by the end of the night, Monster A will have taken five (5) minutes from Monster B five (5) times. That's a total of 25 minutes taken from Monster B.

Furthermore, Monster A will have gotten almost an entire hour (50 minutes) of additional Break Time compared with Monster B. But both monsters get paid the same.

Monster A discovers what it's like to not be the most well-liked Monster in the Harbor.

Even on a small scale, the minutes add up quickly:
Just being two (2) minutes late back from each of Monster A's five (5) Breaks will still cause Monster A to have accumulated 20 more minutes of Break Time than Monster B.

Show your Monsters respect. Be on time.